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The following error messages may occur when you cannot display a web page, or if you are viewing old or incorrect content:
How to upgrade your browser
General browser capabilities with interactive map
The Interactive Map works best with the latest version of Microsoft Internet Explorer or Netscape Navigator versions 4 or greater. If you are using versions 3 or less, we recommended that you upgrade your browser by installing the latest version from the respective web sites.
What browser version am I using?
How to delete your temporary Internet files
Delete your "Temporary Internet Files" or "Cache"
How to delete Temporary Internet Files in Microsoft Internet Explorer
How to delete Temporary Internet Files in Firefox
Poor connection solutions
If you have a poor connection to the Internet via your Internet service provider, you can sometimes have difficulties connecting to the site. This would result in slowness loading the page, or time out errors as shown at the top of this page.
Please contact your internet service provider for assistance
Identifying proxy server problems
Sometimes Internet providers, who use proxy servers, can cause difficulties when connecting to particular sites. This generally occurs when the content that they store on the proxy server has expired or been overwritten with the wrong data. Secondly, if their proxy server does not support Secure Sockets Layer (SSL), this can cause difficulties. To resolve this problem you will need to contact your Internet service provider and ask them if they support SSL or are having any difficulties with their proxy server. In some cases they may need to refresh their content in order to display the page correctly.
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